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TERMS AND CONDITION
Inclusions and Exclusions
Your booking will include all diving, beach visits, meals
and snacks, coffee, tea and drinking water. Included in the diving
are the services of a qualified dive master, full dive tanks,
weights and weight belts. You can rent dive or snorkeling gear and
wet suits if needed, please check out the prices. The trip also
includes an international English speaking cruise director.
Raja Ampat Liveaboard Dot Com can arrange your domestic travel and
all transfers to the port of the cruise departure (and back of
course). The published cruise price does not include domestic air or
land-transfers, nor Harbor fees or Park entrance or conservation
fees. Your invoice will include all this so you will not need to pay
anything for this during your holiday.
Not included in the cruise fee are soft drinks, beer, wine or
spirits, tips, laundry, gear rental, spa services (massage),
international or domestic air transportation, hotels and meals
before and after the cruise, or personal and medical insurances. Raja Ampat Liveaboard
Dot Com will be expecting the guests to pay on
board expenses (drinks, gear rental, etc.) in cash at the end of
their trip. For extensive land excursion Raja Ampat Liveaboard Dot
Com may need to
charge for additional related expenses.
Bookings and Payments
After contacting us with an interest to make a booking,
our team will start communication by e-mail to set up your trip and
provide you with an itinerary and recommendations for your
international travel arrangements and accommodation prior and after
the trip. Upon your confirmation, you will receive an invoice for
down payment of 30% of the total cost of your trip. This deposit is
non-refundable. Unless paid within 10 days after receipt, Raja Ampat Liveaboard
Dot Com will open up your reservation for other
customers.
Final payment of the 70% balance must be done at least 3 months
before your departure date. For short notice bookings made within 3
months before departure, you will have to pay the full amount due.
This final payment is also non-refundable.
If a trip participant cannot make the trip already booked, the
booking can be transferred to another person up to 5 days before
departure. A fee will be charged for any changes required in
domestic flight arrangements of the altered participant.
Payment must be done by wire transfer to the bank with details
provided on your invoice. Any bank costs related to this transfer
must be carried by the guest.
Charter and Trip Confirmation Terms
Rates apply on a full charter basis or on a personal
basis. All trips can be booked as full charters or on an individual
basis. A full charter can take 16 guests on a shared cabin basis.
The area of operation varies throughout the year to offer optimal
conditions for the season. If a cruise is requested outside of these
schedules, a re-location fee may have to be charged to the total
cost of the trip. The price of this fee will depend on the location
of the charter but is generally 50% of full charter rate.
Changes
RAJA AMPAT LIVEABOARD reserves the option to make
changes at any time before the time of booking confirmation. Any
consequences will be communicated with the prospective guests. These
may include increases in price due to changes in fuel costs,
Government taxes, Harbor fees, and Park entrance fees amongst
others.
Changes that may occur after the booking confirmation may include
changes in departure dates due to unexpected changes in domestic
flight schedules. They may also include changes to itineraries due
to unexpected natural events or political unrest. The team of Raja Ampat Liveaboard
Dot Com Dot Com will make all effort to
communicate these issues fully and to provide acceptable comfortable
alternatives in full consultation with the guests.
When a guest wants to leave the trip before its completion, The Raja Ampat Liveaboard
Dot Com is not liable for refunds, but will make
every effort to facilitate return travel of the guest. We recommend
for all guests to prepare sufficient insurance for emergencies.
TERMS AND CONDITION OF
RESERVATION:
1. Booking &
Cancellation
All reservations
will be processed if you have filled out the reservation
form completely or through our email at
info@rajaampat-liveaboard.com and will be responded no later than 24
hours.
Should you make any
modification on your detail you filled out on the
reservation form, you are responsible to inform us
immediately.
2. Traveler’s
Documents
Each visitor to
Indonesia should acquire a relevant visa to enter the
country and should hold a passport of at least 6 months
validity beyond the designated date of departure. In
addition, visitor to Indonesia should confirm to have either
return or through tickets for the onward journey. To enter
RAJA AMPAT MARINA PARK, please provide copies of your
passport ( 02 pieces ) for Police and National Park Permits.
3. Liability
RAJA
AMPAT LIVEABOARD shall hold no responsibility
and shall not be liable for any damages on your computer
caused by viruses that infecting during the e-mail or data
transmission between the users and PT. LOMBOK TROPIC
HOLIDAYS INDONESIA . Our devices are equipped with anti-virus
software.
4. Indemnification
RAJA
AMPAT LIVEABOARD and users (travelers to
Indonesia)
shall agree to indemnify and hold harmless each other from
and against any claims, demands, including – without
limitation – reasonable legal and accounting fees as a
result of your use of material in our website, including
software, or your violation of the terms of this agreement
or inaccuracy of the information or the availability or
quality of products provided by the third parties.
5. Force Majeure
Clause 4 shall be
applicable in case of Force Majuro. This includes war,
unrest, strike, terrorism, natural or industrial disaster,
governmental regulations, communication or utility failure,
material shortage or rationing, air carriers schedule
amendments or any other unavoidable events beyond
RAJA AMPAT LIVEABOARD control.
6. Law of Agreement
If legal action
should be taken related to the agreement regulated here, it
must comply the Law of The Republic of Indonesia.
7. Payment Method
RAJA
AMPAT LIVEABOARD does not charge any down
payment to the users unless specifically regulated by the
hotel or flights. The payment should be made 50 % by wire
transfer and balance should pay 05 weeks before
arrival/departure to Raja Ampat or other
destination in Indonesia and we will issue an official
receipt.
Deposit and Payment:
50% when confirmed booking
25% 60 days before starting the
tours
25% 14 days before starting the
tours
Deposit is not refundable when
cancel the booking.
8. Additional Terms
and Conditions
RAJA
AMPAT LIVEABOARD Contact as an agent of service
providers that may have own terms and conditions other than
aforementioned here. Therefore, additional terms and
conditions shall be applicable whenever necessary and you
are agreeing to bear such terms and conditions.
9. Banking
We require 50% deposit in advance
when confirm booking by Wire Transfer to our Bank Account
10. Cancellation
We require cancellation fees when
booking confirmed:
50 % when booking cancel 70 days
before arrival.
75 % when booking cancel 60 days
before arrival.
90 % when booking cancel 35 days
before arrival.
100 % when booking cancel 15 days
before arrival.
RAJA AMPAT LIVEABOARD
Jl. D.S. Yan Mamoribo
No.199, Rufei
Sorong - Papua Barat
dive@rajaampat-liveaboard.com
Phone : +62 (0951) 333 9888
info@rajaampat-liveaboard.com
robert@rajaampat-liveaboard.com
www.rajaampat-liveaboard.com
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